Privacy Policy

1. Who we are

This Privacy Policy explains how AtoZApps Private Limited (operating as “AtoZApps”, “we”, “us”, or “our”) collects, uses, and protects information when you use the AI Soundbox mobile application (the “App”) and the website at soundbox.atozapps.in (together, the “Service”). AI Soundbox announces your UPI payments out loud and helps you track your collections. By using the Service you agree to this Policy.

2. Information we collect

Information you provide

• Phone number — used to sign you in and secure your account via a one-time password (OTP).
• Business name and UPI ID — optional details you enter to personalise the app and generate your payment QR code.
• Support communications — messages you send us by email.

Payment notification content (processed on your device)

With your permission (Notification Access), the App reads notifications posted on your device by UPI and banking apps in order to detect payments, announce them aloud, and record them in your in-app payment history. This reading and processing happens on your device. We do not transmit the raw contents of your notifications to our servers.

Transaction data

From those notifications the App derives details such as the amount, the counter-party name shown in the notification, the paying app or bank, the date and time, and whether it was a credit or debit. This data is stored locally on your device and powers the spoken alerts, your history, and the in-app analytics.

Subscription & billing

We store your subscription status and plan. Payments and any UPI Auto-Pay mandate are processed by our third-party payment partner. We do not collect or store your card number, bank account number, or UPI PIN.

Device & diagnostic data

We use Google Firebase (Analytics and Crashlytics) to keep the App stable and improve it. This may include device model and operating system, app version, crash logs, approximate usage events, and identifiers such as the advertising ID.

Google Drive backup (optional)

If you enable backup, the App stores a copy of your local database in your own Google Drive, inside a private application-specific folder that only this app can access. We access only that folder — never the rest of your Drive.

Truecaller verification (optional)

If you choose to verify your number using Truecaller, that verification is handled by Truecaller under its own privacy policy. This option is only used if you select it.

3. Notification access disclosure

AI Soundbox uses the Notification Listener permission (BIND_NOTIFICATION_LISTENER_SERVICE) solely to read payment notifications from UPI and banking apps so that it can announce them aloud and record them in your payment history. Notification content is processed on your device. This access is not used for advertising and is not sold or shared with third parties. You can revoke it at any time in your device’s Settings.

4. How we use information

• To detect incoming and outgoing payments and announce them aloud in your chosen language.
• To show your transaction history, daily collections, and analytics.
• To create and secure your account and provide the subscription.
• To provide optional backup and restore to your own Google Drive.
• To maintain, troubleshoot, and improve the Service, and to prevent abuse.
• To respond to your support requests and comply with legal obligations.

5. Permissions we request and why

• Notification access — to read payment notifications and announce them (see section 3).
• See installed apps (QUERY_ALL_PACKAGES) — to recognise which UPI/payment apps are installed so alerts can be attributed correctly.
• Foreground service (FOREGROUND_SERVICE_SPECIAL_USE) — to keep the payment listener running reliably so alerts are not missed.
• Post notifications — to show the “listening” status and optional on-screen payment alerts.
• Ignore battery optimisations — optional, to help the listener keep running in the background.
• Internet — for login, subscription, optional Drive backup, and diagnostics.

6. How we share information

We do not sell your personal information. We share limited information only with:

• Google (Firebase) — for analytics and crash reporting.
• Our payment partner — to process your subscription and Auto-Pay mandate.
• Our backend (AtoZApps) — for phone-number authentication and subscription management.
• Google Drive — only if you enable backup, and only to your own account’s private app folder.
• Authorities — where required by applicable law, regulation, or legal process.

7. Google API Services & Limited Use

AI Soundbox’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Specifically, when you connect Google Drive we request only the app-data scope, and we use that access solely to store and restore your AI Soundbox backup in a private application folder in your Google Drive. We do not use Google user data for advertising, we do not sell it, and we do not allow humans to read it except (a) with your explicit consent, (b) for security purposes, or (c) where required by law.

8. Storage, retention & security

• Your transaction history is stored on your device and remains there until you delete it or uninstall the App.
• If you enable Drive backup, backups remain in your Google Drive until you delete them or disconnect backup.
• Account and subscription records are retained while your account is active and as required by law.
• Data in transit is protected using industry-standard encryption (HTTPS/TLS).

9. Your rights & choices

• Revoke notification access at any time in your device Settings — the App then stops reading notifications.
• Disable or delete Drive backup from within the App and from your Google account.
• Access, correct, or delete your account data by contacting us (see section 13).
• Depending on your location, you may have additional rights under laws such as India’s Digital Personal Data Protection Act, 2023.

10. Deleting your data

Uninstalling the App removes the data stored on your device. To request deletion of your account and any associated server-side records, email support@atozapps.in from your registered number/email and we will process your request in accordance with applicable law.

11. Children’s privacy

The Service is intended for adults operating or using a business and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to this policy

We reserve the right to update, change, or modify this Privacy Policy at any time without prior notice. Changes take effect from the date of update, which is reflected in the “Last updated” date above. Your continued use of the Service after changes are posted constitutes acceptance of the updated Policy.

13. Contact

For any questions or requests about this Policy or your data:

• Email: support@atozapps.in
• Operated by: AtoZApps Private Limited, Bhopa, Muzaffarnagar, Uttar Pradesh 251308, India